Cancellation policy

At KASHFAB, we understand that sometimes you may need to cancel an order. Please review our cancellation policy below.

You may request cancellation of your order before the order has been shipped.

To request a cancellation, please contact us as soon as possible:

• Email: ccare@kashfab.com
• WhatsApp: +91 9555229922

Please provide your order number and cancellation request.

Once your order has been shipped, it cannot be cancelled. However, you may be eligible to request a return in accordance with our Return & Refund Policy.

Orders that have already been shipped cannot be cancelled.

If you no longer wish to receive a shipped order, please contact us for assistance. Depending on the circumstances, you may need to accept the delivery and initiate a return according to our Return & Refund Policy.

If your cancellation request is approved before shipment, the applicable refund will be processed to the original payment method.

Refunds for cancelled orders will generally be processed within 7–10 business days after cancellation is confirmed.

The actual time taken for the refund to appear in your account may vary depending on your bank, card issuer, payment provider, or other financial institution.

For prepaid orders that are successfully cancelled before shipment, the amount paid for the cancelled order will be refunded to the original payment method, subject to any applicable terms communicated at the time of purchase.

For Cash on Delivery (COD) orders, cancellation requests must be made before the order is shipped.

If a COD order has already been shipped, it cannot be cancelled through this policy. Please contact our customer care team for assistance.

Orders for customized or personalized products may not be eligible for cancellation once production or customization has started.

If you have placed a customized or personalized order and wish to cancel it, please contact us immediately. We will review the request based on the status of the order.

Orders placed during final sale, clearance, or promotional campaigns may be subject to specific cancellation terms communicated at the time of purchase.

KASHFAB reserves the right to cancel an order in certain circumstances, including but not limited to:

• Product unavailability or inventory errors
• Pricing or product information errors
• Suspected fraudulent or unauthorized transactions
• Inability to verify the customer's information
• Unforeseen circumstances affecting order fulfillment

If KASHFAB cancels a prepaid order, the applicable amount paid will be refunded to the original payment method.

For cancellation requests or questions regarding an order, please contact:

Email: ccare@kashfab.com
WhatsApp: +91 9555229922

Please include your order number when contacting us so that we can process your request efficiently.

KASHFAB reserves the right to update or modify this Cancellation Policy at any time. Any changes will be posted on this page with the revised “Last Updated” date.